MANAGED SERVICES

Plagued by system downtime, viruses, spyware, losses of productivity, and every other excuse for why the computer system you rely upon to run your business is not working consistently and as expected?

These distractions are unnecessary and very expensive.

Managed Services is the Proactive, Flexible and Affordable way to IT support.  By utilizing technology, daily, weekly and monthly IT tasks can be automated and scheduled to ensure all tasks are completed and reported consistently without fail.

Proactive managed services eliminate the scenario of calling and waiting for the "computer guy".  Potential issues and problems are prevented.  Systems and people remain productive and working.  In the case where problems do occur, response time can often be within minutes.

SERVER MANAGEMENT NETWORK MANAGEMENT
Path Management
Event Log monitoring
User Account administration
Share Folder administration
Antivirus administration
Security administration
Backup monitoring
Network printer management
Server performance monitoring
Firewall monitoring and maintenance
Router management
Network Asset reporting
Intrusion detection
Vendor management
Disaster Recovery planning
Monthly management meetings
DESKTOP MANAGEMENT NETWORK APPLICATIONS
Patch management
Antivirus management
Computer optimization
Spyware detection and removal
MS Exchange administration
Backup/Restore administration
Server-based Fax administration
MS SQL Server administration
Vertical application administration
Remote/Off site backups

Consistency is the cornerstone of our service. Consistency creates reliability and renders no surprise expenditures or billings. How many times have you received a bill that you couldn't understand or begin to determine if it was justified?

To keep you informed, you will receive regular communication and reporting to let you know the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems is tracked, reported and retained for analytical and audit purposes.

Our goal is to serve as your technology partner with a focus on providing solutions. By using a consultative approach to evaluate your business and technology needs, we can advise on the best solutions for your current and future needs.

 

MANAGED SERVICES
Can you afford not to?

According to Gartner Consulting, for every dollar spend on formal IT support, same types of companies with informal support end up spending two dollars for the same and often worse levels of support

 

* Gartner Consulting: "Key Ingredients of the IT Service Desk" - 9/01